Welcome to REGO. These Terms & Conditions govern your use of our website rego.com.bd. By accessing or using our website, you agree to comply with these terms.

1. General

• REGO operates as an online electronics store in Bangladesh
• We reserve the right to update or modify these terms at any time without prior notice
• Continued use of the website means you accept any changes

2. Account & User Responsibilities

• You must provide accurate and complete information placing orders
• You are responsible for maintaining the confidentiality of your account
• Any activity under your account is your responsibility

3. Product Information

• We try to ensure all product details, images, and prices are accurate
• However, errors may occur (pricing / description mistakes)
• We reserve the right to:
  • Correct errors
  • Cancel orders if incorrect information is found

4. Orders & Acceptance

• Placing an order does not guarantee acceptance
• We may cancel orders due to:
  • Stock unavailability
  • Suspicious activity
  • Incorrect pricing

5. Pricing & Payment

• All prices are in Bangladeshi Taka (BDT)
• We accept payment via:
  • bKash
  • Nagad
  • Rocket
  • Online payment gateways (e.g., SSLCommerz)
• Orders will be processed after payment confirmation (for prepaid orders)

6. Delivery Policy

• Delivery time depends on location (usually 1–5 working days)
• Delays may occur due to:
  • Courier issues
  • Natural events
• Customers must provide correct delivery information

7. Return & Refund

• Returns and refunds are handled according to our Return & Refund Policy
• Customers must follow the return guidelines to be eligible

8. Warranty & Liability

• Some products come with manufacturer warranty
• We are not responsible for:
  • Misuse of products
  • Damage after delivery (unless reported within return period)

9. Prohibited Activities

You agree NOT to:

• Use the website for illegal purposes
• Attempt to hack, disrupt, or damage the website
• Submit false or misleading information

10. Intellectual Property

• All content on this website (logo, images, text) belongs to REGO
• Unauthorized use or copying is strictly prohibited

11. Privacy

• Your personal data is handled according to our Privacy Policy

12. Limitation of Liability

• REGO is not liable for:
  • Indirect or incidental damages
  • Losses due to website downtime or technical issues

13. Governing Law

• These Terms & Conditions are governed by the laws of Bangladesh

14. Contact Information

If you have any questions:

REGO
Website: https://rego.com.bd
Email: [email protected]
Phone: +8801345817636